Advice Service

In you are in need of support and not sure where to turn please contact us about our advice service. We are still open, but all initial appointments are over the phone to ensure everyone's safety due to Covid-19. We are offering limited face to face appointments when needed. You must call or email us to request an appointment and one of our advisors will contact you at the allocated time.

Our advice service runs Mondays 11am to 5pm, but you can contact us to request an appointment any day.


Our trained advisors offer free, confidential and impartial advice and advice and advocacy, with a focus on:


  • Benefits and Universal Credit

  • Housing

  • Employment

  • Assistance with form filling

  • Signposting for people who aren’t sure where to go for help on specific issues, directing them to the best place for support


For more info contact us on 020 7511 1232 or email